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    Submitting a claim to the bankruptcy trustee: a step-by-step guide for suppliers

    Your customer is bankrupt. Here is how to submit your claim correctly, invoke retention of title and keep your records in order.

    Publisher: CreditCheck.nl7 min reading time

    Short answer

    Find the bankruptcy trustee in the official notice, gather invoices and proof of delivery, and submit your claim according to their instructions. Notify them separately of any security rights and request confirmation; submitting a claim does not guarantee payment.

    Submitting a claim to the bankruptcy trustee: a step-by-step guide for suppliers

    Act within 48 hours

    The first few days determine what you can still recover. Stock that is still identifiable at the bankrupt business is often later sold or mixed with other stock.

    Short answer: block deliveries, gather your supporting documents, invoke retention of title in writing and then submit your claim to the bankruptcy trustee.

    Step-by-step guide

    1. Stop deliveries. Block the customer in your ERP system and inform sales and logistics.
    2. Shipments in transit. Try to stop transport while the goods have not yet been delivered.
    3. Compile your file. Invoices, order confirmations, delivery notes, terms and conditions and evidence that those terms apply.
    4. Invoke retention of title. Write to the bankruptcy trustee, giving an exact description and serial numbers where possible.
    5. Submit your claim. State the total amount excluding and including VAT, with supporting details for each invoice.
    6. Notify any priority rights. Indicate whether you have a right of pledge, a right of retention or other security.
    7. Request confirmation. Ask the bankruptcy trustee to confirm inclusion on the list of creditors.
    8. Accounting. Assess write-offs and VAT recovery on bad debts with your accountant.

    What you need each document for

    DocumentPurpose
    InvoicesBasis and amount of the claim
    Order confirmationEvidence of the agreement
    Signed delivery noteEvidence of delivery
    Terms and conditionsBasis for retention of title and interest
    CorrespondenceEvidence of payment demands and acknowledgement of the debt

    Realistic expectations

    Ordinary unsecured creditors receive little or no distribution in many cases. After a few months, the bankruptcy trustee's public report provides an initial indication of the estate balance.

    Prevention costs less

    Every euro you try to recover here takes time, with a limited chance of success. Invest in customer acceptance policies, credit limits and monitoring beforehand.

    Would you like earlier warning of potential bankruptcies in your portfolio? Request credit information below.

    Sources and scope

    Examples and policy choices in this article are illustrative, not a current quotation, fixed standard or financial or legal advice. The editorial revision date relates to the summary, structure and source references; it is not a reference date for the underlying data.

    Primary sourceWhat is it used for?
    De Rechtspraak — Central Insolvency RegisterOfficial insolvency notices and available public reports; check the relevant entity and the date of the court ruling.
    CBS (Statistics Netherlands) — bankruptcies, key figuresNational bankruptcy statistics with reporting periods, definitions and explanatory notes.
    KVK (Dutch Chamber of Commerce) — checking business partnersCompany identification and checks on business partners.

    Source links support the topic mentioned, but do not automatically substantiate all percentages, time frames or examples in this article. Check current terms and rules with the responsible authority.

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